I’ve seen better – but worse too

Friendly staff ensured a comfortable stay, and I loved the clean, spacious rooms. The breakfast buffet exceeded expectations, offering delicious options that delighted us each morning.

* Clean rooms
* Amazing breakfast
* Friendly service

The staff was attentive and helpful during our stay.

Unfortunately, the bathroom had a strong unpleasant odor during our two nights here, which made it quite uncomfortable. Additionally, the drainage system seemed to be clogged, causing further issues. We also experienced some confusion at the front desk regarding our booked van, which added to our frustrations.

close to parks and major city landmarks for easy exploration

during my stay, I appreciated that I was just a short walk to Fuente Osmena Circle and Cebu Capitol Building, allowing me to easily explore the vibrant local culture and enjoy beautiful park views every day.

Family with children excellent experience

Had to do some work so the fast wifi was a lifesaver and the free breakfast really set us up for the day. With security guards on duty, felt safe at all times especially with the kids running around.

It wasn't exactly a bargain but considering everything, it was still acceptable.

The breakfast was truly a highlight with a diverse spread that made mornings delightful. The staff was always approachable and eager to assist, which really added to the homey ambiance. The overall cleanliness and upkeep of the hotel were impressive.

One improvement could be made to the drainage system in the bathroom, as there was an unpleasant odor that needed addressing. Additionally, a refrigerator in the room would elevate the stay experience further.

The hotel offered a tranquil atmosphere with well-maintained, spacious areas that were easily navigable, making it very accommodating for seniors. The exceptional cleanliness added to my comfort, making my stay truly pleasant.

Improve soundproofing for a quieter experience.

Exceptional service, with friendly staff always ready to assist. The breakfast was standout, offering delicious marmalade that added a special touch. However, limited parking space was a challenge, and I encountered some confusion at check-in regarding my reservation. The weak drainage in the bathroom was also an inconvenience during my stay.

Just a solid selection for a quick stopover in Cebu with real value for money. The staff was really attentive, helping us with some local tips and directions. Make sure to check if the roads are clear before planning your trips out.

during my stay, cocotel exceeded my expectations with its exceptionally clean family room and a breakfast buffet that surpassed many high-end hotels. i loved how attentive the staff was, and the relaxing atmosphere made it feel like home. i also appreciated the convenience of having a massage spa adjacent to the hotel, adding to the overall experience.

parking space was quite limited

The stay was primarily to explore the nearby attractions, and I was impressed with the spacious and clean room that provided a comfortable haven after a day out. The breakfast buffet was a standout, offering a great variety that truly elevated my mornings. I also appreciated the assistance from the staff, especially when coordinating transport to explore the area and enjoying the massage spa that added a relaxing touch to my visit.